cancelling contracts

[studz89]

if i go to my bank and cancel the direct debit what will happen?
i am with vodafone currently and the thier modem is rubbish, slow, not working propley. i still have 17 months left and i don't want to pay them no more.

[matthew]

If you cancel you direct debit at your bank, then vodafone will send out some1 to collect the money, or in other words wil take what you owe them.
I think thats what they will do, you can always ask at your bank.

Originally Posted by studz89

if i go to my bank and cancel the direct debit what will happen?
i am with vodafone currently and the thier modem is rubbish, slow, not working propley. i still have 17 months left and i don't want to pay them no more.

First of all they'll send you a letter asking why you stopped the DD and ask for you the arrange some other payment method.

Secondly if you don't get in contact with them they'll either send you another letter demanding payment or call you.

You'll probably get another warning letter after that if you don't pay.

Then they'll inform you they're stopping your contract, charging you for the remainder of the monthly fee of that contract (17 months worth of payments + a closure fee), and any charges they may incurr for chasing their money.(Passing your details onto debt collection agencys and asking them to do the dirt work)

A bad credit rating for you will follow for the next 6 years, making it harder for you to apply for a loan/credit card/house/car or ANYTHING on finace.

In other words, it's not a good idea to just stop the direct debit and not contact them, because they will get you eventualy.

If you think the modem is rubbish, doesn't work at times and you feel as if Vodafone arn't keeping to their side of the contact then contact trading standards (google it) and see if they can do anything for you.

A contract exists between you and Vodafone. Your part of the contract is that you will pay Vodafone XX pounds per month for XX months. In return Vodafones part of the contract says that they will supply you with a mobile broadband service for the same period of time.

If you cancel your direct debit you are in breach of your side of the contract and you will not have a leg to stand on, you will lose, DON'T CANCEL THE DIRECT DEBIT!

Likewise, Vodafone would be in breach of the contract if they failed to keep their side of it, i.e. supply you with broadband. You may have a case against Vodafone for breach of contract but any court will expect you to be reasonable.

Write to Vodafone and explain your case, tell them you are not receiving the service you are paying for. If they fail to put the problems right then write again, explain that they are not keeping to their side of the contract, explain that you may consider terminating the contract if they fail to put it right.

If this were to end up in court, then the court would want you to show that you have been fair and reasonable and have given Vodafone every opportunity to correct the fault but have failed to do so. You will not lose if you can show this.