Is AOL the worst ISP?

I read the earlier entry and at the same time came across this other entry by a lecturer at Brighton Uni on his experiences of AOL and I thought it will be worth sharing it here as I used this forum to decide on my ISP.

Perspectives

I feel like asking, IS AOL the WORST ISP EVER?

On 20th Nov. 2006 I moved to a new address, BT gave me a new number which was operating the day I moved in. I gave Orange 2weeks notice that I was moving and they said I would be connected at my new number about 10 days after I moved in. After lots and lots of phone calls which were to India and promises of connections. 4 months later I was still not connected. So I dumped them. I am with BT at present, service seems to be OK, but it always is until something goes wrong and then you find that most companies in the UK have lousy customer service.

[matthew]

Originally Posted by Unregistered

On 20th Nov. 2006 I moved to a new address, BT gave me a new number which was operating the day I moved in. I gave Orange 2weeks notice that I was moving and they said I would be connected at my new number about 10 days after I moved in. After lots and lots of phone calls which were to India and promises of connections. 4 months later I was still not connected. So I dumped them. I am with BT at present, service seems to be OK, but it always is until something goes wrong and then you find that most companies in the UK have lousy customer service.

Yep thats true, when something goes wrong you call the customer service and you find out how rubbish there customer service is
I find all customer services like that