Indeed I agree but Trading Standards operate the same as the data protection in that they will not take action against a company unless extreme measures warrant it. Such a pity that they handle these companies with kid gloves till all else fails. I have dealt with Trading Standards and the Data Protection services before and my experiance was not very encouraging. Like anythink in the UK, it all takes ages and is drawn out to the point that you often wonder if they manage to get anything ever done.

Yes I know they cant do this but I wouldnt put it past them in falsely extending my contract especially when I believe their customer support/sales worlk on a comission basis. Often the high pressure to sell and meet targets, leads to some employees doing the dirty. I have seen this happen in companies I previously worked for, and on a rather large scale it was too.