I have still had no communication from the people at the top in AOL. Seems it's easier to just ignore complaints rather than deal with them.

I have also been back in touch several times with customer services and they refuse to negociate on this matter. I also requested a MAC code twice now in the last 2 months, and still I have not received one! They have made every attempt in which to sort out my problems as listed above BUT each one requested my signing up to another contract term. Yeah, I am sure I will increase my contract just to get them to do what they should have done in the first place.

I am told now that my contract expires in January 2009, they have likewise been told that I will be leaving them in a cloud of dust WITH a MAC code and they can swivel for any future contract with me.

No doubt come january I expect they will come up with some new date I am contracted to, or clause in which to keep me paying them. We will have to wait and see.