Hi

I upgraded to a higher Virgin bb package towards end of last year as I was sick of having connection problems which only started then. Hasn't made any difference. Every day the connection is unreliable, with pages either not loading at all or freezing. So frustrating I've had enough of being a loyal customer and I'm looking elsewhere. Done a speed check today and it's averaging less than 1 mbps when it should be up to 8. What a load of c***p I'm paying good money for!