[andyF1]

I have been a Pipex customer for over 6yrs and for the most time been very happy, I signed up for an upgrade in speed just under a years ago and was initially pleased. More recently, for 2 months or so, I noticed that they were traffic shaping / blocking certain types of traffic, namely p2p, but this was also affecting my connection for other programs such as IRC. I did complain and raise a ticket but tbh that was a waste of time as they just start from the beginning of a long list of procedures to test your connection and will not listen to the fact that someone may have experience in computers and networking.

Over the last week I have read with horror all the posts and accounts of Pipex customers being switched to the Tiscali network and down grades in speeds and service. I am hoping my current speed last till March when my contract will be up and I can move provider!

The traffic problems I have experienced have lessened recently but I really do not trust that they will not return.

Add to this the facet that I am paying more for this service than a lot of similar services on offer from other providers, including Tiscali themselves!

Shame on Pipex and Tiscali and I really think they will lose many customers.