I have ADSL broadband already, can I switch to another ADSL provider?

Should you want to switch provider for any reason, such as you have seen a better deal elsewhere you are free to do so. However bear in mind that this is only practicable at the end of your existing contract. If you are in the middle of a contract then there will likely be a charge. When you joined up with your ISP initially you agreed to a fixed term contract, usually a year. However if you signed up longer than a year ago your ISP would have simply carried on providing your service but with no contractual obligation. This means you can leave at any time if your contract is up even though you are still online. Since you signed up over a year ago then odds are a better deal has come onto the market, be it with faster speeds, lower costs or greater download limit. Due to these reasons, switching provider has become common and so ISPs have tried to make it as straight forward as possible.


The first thing you will need to do if you want to switch is get your MAC or Migration Authority Code. This MAC allows you to move smoothly and without interruption from your current ISP to your new one and is obtained from your current ISP. Simply make contact with your current ISP and ask for the MAC code they will give it to you within 5 working days, usually faster. Upon asking for the MAC code your current service provider will realise you are planning to leave then for another ISP so may try to get you to stay with them by offering you a better deal. Sometimes this deal can be better than the one your new ISP was offering. Once you have the MAC number you contact the new ISP you have chosen and give them this number when you sign up to there service, you don

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